Bingsheng Arthur Yao

I am an associate research scientist in the Khoury College of Computer Sciences at Northeastern University (PI: Prof. Dakuo Wang). I received my PhD from Rensselaer Polytechnic Institute, advised by Prof. Jim Hendler.

I study how LLM agents can genuinely collaborate with humans through the lens of remote human collaboration. My research sits at the intersection of Human-Computer Interaction and Natural Language Processing, with a focus on designing the interaction patterns and methodologies for effective human-agent collaboration in practice, and on developing and evaluating LLM agents that can think and behave collaboratively.

Research

I. Human-Centered AI for Clinical Care

Healthcare workflows often break down at the seams between provider teams, patients, and caregivers. I investigate gaps in stakeholders’ communication and coordination across different clinical scenarios, and design, deploy, and study AI/LLM-powered multi-modal systems that work in those gaps to support the people involved. My work spans clinical decision-making, patient-provider communication, provider coordination, remote patient monitoring, and post-surgical care.

• (CSCW '26) RECOVER: LLM-Based Remote Monitoring System for Post-Surgical Cancer Care
• (CHI '26) Providers' Perspectives for Serious Illness Conversations in the ED
• (CHI '26) Collaboration Breakdowns Between Provider Teams and Patietns in Post-Surgery Care
• (CHI '25) CardioAI: Multi-Modal AI Remote Monitoring System for Cancer Treatment-Induced Cardiotoxicity
• (IMWUT '24) Talk2Care: LLM-Based Conversational Assistant for Asynchronous Older Adults-Provider Communication
• (CHI '24) AI-Assisted Clinical Decision Making for Sepsis Diagnosis

II. Genuine Human-Agent Collaboration

I envision a near future where LLM agents can genuinely collaborate with us, not for us, like a remote human collaborator. To get there, I design interaction patterns and study methodologies for human-agent collaboration, and develop and benchmark LLM agents that can think and behave collaboratively. My work spans collaboration frameworks and design philosophy, trust and shared context in human-agent teams, evaluation methods for collaboration quality, agent oversight, and role-playing agents.

• (CHI '26) Configurable Research Platform for Controlled Human-Agent Collaboration Experiments
• (CHI '26) LLM Agent Susceptibility to Manipulative Interfaces
• (CHI EA '26) A vision, design philosophy, and empirical framework for Human-Agent Collaboration
• (CHI EA '26) Agent A/B: Automated and Scalable A/B Testing Simulation
• (Preprint, 2025) Dynamic Persona Refinement Framework for Optimizing Behavioral and Cognitive Alignment
• (ACL Findings '25) Survey of LLM Role-Playing Agent Evaluation

Note

Please refer to my Google Scholar page for the most up-to-date publication record.

The best way to reach out is through emails: b [dot] yao [at] northeastern [dot] edu.

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