I study how humans and AI agents collaborate effectively, and how their partnership unlocks new ways of thinking, working, and creating together.

Portrait of Bingsheng Arthur Yao

Bingsheng Arthur Yao

Associate Research Scientist, Khoury College of Computer Sciences, Northeastern University

My research investigates how people collaborate, and what it takes for AI agents to become effective partners in human work. By studying collaborative processes and designing human–AI systems, I envision a future of collaborative symbiosis, where humans and AI agents complement one another to expand what we can accomplish together.

Previously a postdoctoral researcher with Prof. Dakuo Wang. PhD from Rensselaer Polytechnic Institute, advised by Prof. Jim Hendler.

PhD 101 A growing collection of short lessons, reflections, and practical notes I share with current and prospective PhD students. Start reading 5 chapters, 28 episodes

News

  1. Five papers (two first-authored) and one workshop were accepted to CHI 2026!
  2. Two papers (one first-authored) were accepted to CSCW 2026!
  3. I received a Microsoft Agentic AI Research and Innovation (AARI) award to support my research on human-agent collaboration.
  4. A Co-first authored survey paper of LLM Role-Playing Agent Evaluation is now publicly available.
All news

Playground

PhD Simulator PhD Simulator Five years, give or take. A game about doing a PhD in NLP and HCI, built from real stories. Play All of Playground

Research

67 papers, newest first

  1. CSCW 2026HCI RECOVER: Designing a Large Language Model-based Remote Patient Monitoring System for Postoperative Gastrointestinal Cancer Care Ziqi Yang, Yuxuan Lu, Jennifer Bagdasarian, Vedant Das Swain, Ritu Agarwal, Collin Campbell, Waddah Al-Refaie, Jehan El-Bayoumi, G. Gao, Dakuo Wang, Bingsheng Yao, Nawar Shara
  2. CSCW 2026HCI Bridging Knowledge Gaps in Clinical AI: An Activity Theory Perspective on Interdisciplinary Data Work for Telehealth Bingsheng Yao, Yao Du, Yue Fu, Xuhai Xu, Yanjun Gao, Hong Yu, Dakuo Wang
  3. CHI 2026HCI Balancing Efficiency and Empathy: Healthcare Providers' Perspectives on AI-Supported Workflows for Serious Illness Conversations in the Emergency Department Menglin Zhao, Zhuorui Yong, Ruijia Guan, Kai-Wei Chang, Adrian Haimovich, Kei Ouchi, Timothy Bickmore, Zhan Zhang, Bingsheng Yao, Dakuo Wang, Smit Desai
  4. CHI 2026HCI Exploring Collaboration Breakdowns Between Provider Teams and Patients in Post-Surgery Care Bingsheng Yao, Menglin Zhao, Zhan Zhang, Pengqi Wang, Emma G Chester, Changchang Yin, Tianshi Li, Varun Mishra, et al.
  5. CHI 2026HCI Through the Lens of Human-Human Collaboration: A Configurable Research Platform for Exploring Human-Agent Collaboration Bingsheng Yao, Jiaju Chen, Chaoran Chen, April Yi Wang, Toby Jia-Jun Li, Dakuo Wang
  6. CHI 2026HCINLP Dark Patterns Meet GUI Agents: LLM Agent Susceptibility to Manipulative Interfaces and the Role of Human Oversight Jingyu Tang, Chaoran Chen, Jiawen Li, Zhiping Zhang, Bingcan Guo, Ibrahim Khalilov, Simret Araya Gebreegziabher, Bingsheng Yao, et al.
  7. CHI 2026HCI LLM-based Embodied Conversational Agent for Reducing Foreign Language Speaking Anxiety in Social VR Mengxu Pan, Panxin Liu, Jinda Zhang, Raina Cao, Viduni Ariyawansa, Yaning Li, Bingsheng Yao, Dakuo Wang, Philippe Pasquier, Alexandra Kitson, Mirjana Prpa
  8. CHI EA 2026HCI From Human-Human Collaboration to Human-Agent Collaboration: A Vision, Design Philosophy, and an Empirical Framework for Achieving Successful Partnerships Between Humans and LLM Agents Bingsheng Yao, Chaoran Chen, April Yi Wang, Tongshuang Wu, Toby Jia-Jun Li, Dakuo Wang
  9. CHI EA 2026HCINLP Agent A/B: Automated and Scalable A/B Testing on Live Websites with Interactive LLM Agents Yuxuan Lu, Ting-Yao Hsu, Hansu Gu, Limeng Cui, Yaochen Xie, William P Headden III, Bingsheng Yao, Akash Veeragouni, Jiapeng Liu, Sreyashi Nag, Jessie Wang, Dakuo Wang
  10. ACL 2026NLP Multi-Agent-as-Judge: Aligning LLM-Agent-Based Automated Evaluation with Multi-Dimensional Human Evaluation Jiaju Chen, Yuxuan Lu, Xiaojie Wang, Huimin Zeng, Jing Huang, Jiri Gesi, Ying Xu, Bingsheng Yao, Dakuo Wang
  11. ACL 2026NLP Can LLM Agents Simulate Multi-Turn Human Behavior? Evidence from Real Online Customer Behavior Data Yuxuan Lu, Jing Huang, Yan Han, Bingsheng Yao, Sisong Bei, Yaochen Xie, Yisi Sang, Qi He, Dakuo Wang
  12. ACL 2026NLP LLMs for Now, Fine-Tuning for Later: An Ensemble Approach to Data Drift in Domain-Specific Tasks Yuxuan Lu, Bingsheng Yao, Shao Zhang, Yisi Sang, Yun Wang, Hansu Gu, Peng Zhang, Tun Lu, Toby Jia-Jun Li, Dakuo Wang
  13. TOSEM 2026HCI “Should I Give Up Now?” Investigating LLM Pitfalls in Software Engineering Jiessie Tie, Bingsheng Yao, Tianshi Li, Hongbo Fang, Syed Ishtiaque Ahmed, Dakuo Wang, Shurui Zhou
  14. TAISAP 2026NLP The Obvious Invisible Threat: Vulnerabilities of LLM-Powered GUI Agents to Adversarial UI Manipulations in Web Interaction Tasks Chaoran Chen, Zhiping Zhang, Bingcan Guo, Shang Ma, Ibrahim Khalilov, Simret A Gebreegziabher, Bingsheng Yao, Dakuo Wang, Yanfang Ye, Ziang Xiao, et al.
  15. ACM HEALTH 2026HCI WatchGuardian: Enabling User-Defined Personalized Just-in-Time Intervention on Smartwatch Ying Lei, Yancheng Cao, Will Ke Wang, Yuanzhe Dong, Changchang Yin, Weidan Cao, Ping Zhang, Jingzhen Yang, …, Bingsheng Yao, et al.
  16. npj Digit. Med. 2026Others SurgWound-Bench: A Benchmark for Surgical Wound Diagnosis Jiahao Xu, Changchang Yin, Odysseas P Chatzipanagiotou, Diamantis I Tsilimigras, Kevin Clear, Bingsheng Yao, Weidan Cao, Dakuo Wang, Timothy M Pawlik, Ping Zhang
  17. PacificVis 2026HCI Striking a Balance: Evaluating How Aggregations of Multiple Forecasts Impact Judgment Under Uncertainty Ruishi Zou, Siyi Wu, Racquel Fygenson, Bingsheng Yao, Dakuo Wang, Lace Padilla
  18. Preprint 2026HCINLP Humans' ALMANAC: A Human Collaboration Dataset of Action-Level Mental Model Annotations for Agent Collaboration Jiaju Chen, Yuxuan Lu, Jiayi Su, Chaoran Chen, Songlin Xiao, Zheng Zhang, Yun Wang, Yunyao Li, …, Bingsheng Yao, et al.
  19. Preprint 2026HCINLP CollabSim: A CSCW-Grounded Methodology for Investigating Collaborative Competence of LLM Agents through Controlled Multi-Agent Experiments Jiaju Chen, Bo Sun, Yuxuan Lu, Yun Wang, Dakuo Wang, Bingsheng Yao
  20. Preprint 2026HCI Deco: Extending Personal Physical Objects into Pervasive AI Companion through a Dual-Embodiment Framework Zhihan Jiang, Mengyuan Millie Wu, Ruishi Zou, Shiyu Xu, Xun Qian, Emma Macmanus, Steven Liao, Ping Zhang, …, Bingsheng Yao, et al.
  21. CSCW 2025HCI Secret Use of Large Language Model (LLM) Zhiping Zhang, Chenxinran Shen, Bingsheng Yao, Dakuo Wang, Tianshi Li
  22. CSCW 2025HCI “Mango Mango, How to Let The Lettuce Dry Without A Spinner?”: Exploring User Perceptions of Using An LLM-Based Conversational Assistant Toward Cooking Partner Szeyi Chan, Jiachen Li, Bingsheng Yao, Amama Mahmood, Chien-Ming Huang, Holly Jimison, Elizabeth D Mynatt, Dakuo Wang
  23. CHI 2025HCI CardioAI: A Multimodal AI-Based System to Support Symptom Monitoring and Risk Prediction of Cancer Treatment-Induced Cardiotoxicity Siyi Wu, Weidan Cao, Shihan Fu, Bingsheng Yao, Ziqi Yang, Changchang Yin, Varun Mishra, Daniel Addison, Ping Zhang, Dakuo Wang
  24. CHI 2025HCI Characterizing LLM-Empowered Personalized Story Reading and Interaction for Children: Insights from Multi-Stakeholder Perspectives Jiaju Chen, Minglong Tang, Yuxuan Lu, Bingsheng Yao, Elissa Fan, Xiaojuan Ma, Ying Xu, Dakuo Wang, Yuling Sun, Liang He
  25. CHI 2025HCI Examining Student and Teacher Perspectives on Undisclosed Use of Generative AI in Academic Work Rudaiba Adnin, Atharva Pandkar, Bingsheng Yao, Dakuo Wang, Maitraye Das
  26. CHI 2025HCI Live-Streaming-Based Dual-Teacher Classes for Equitable Education: Insights and Challenges From Local Teachers' Perspective in Disadvantaged Areas Yuling Sun, Jiaju Chen, Xiaomu Zhou, Xiaojuan Ma, Bingsheng Yao, Kai Zhang, Liang He, Dakuo Wang
  27. CHI 2025HCI Promoting Prosociality via Micro-Acts of Joy: A Large-Scale Well-Being Intervention Study Hitesh Goel, Yoobin Park, Li-Ou Jin, Darwin A Guevarra, Peggy Callahan, Jolene Smith, Bingsheng Yao, Dakuo Wang, et al.
  28. IMWUT 2025HCINLP Vital Insight: Assisting Experts' Context-Driven Sensemaking of Multi-modal Personal Tracking Data Using Visualization and Human-in-the-Loop LLM Jiachen Li, Xiwen Li, Justin Steinberg, Akshat Choube, Bingsheng Yao, Xuhai Xu, Dakuo Wang, Elizabeth Mynatt, Varun Mishra
  29. IJHCS 2025HCI User Interaction Patterns and Breakdowns in Conversing with LLM-Powered Voice Assistants Amama Mahmood, Junxiang Wang, Bingsheng Yao, Dakuo Wang, Chien-Ming Huang
  30. ACL Findings 2025NLP Towards a Design Guideline for RPA Evaluation: A Survey of Large Language Model-Based Role-Playing Agents Chaoran Chen, Bingsheng Yao, Ruishi Zou, Wenyue Hua, Weimin Lyu, Toby Jia-Jun Li, Dakuo Wang
  31. EMNLP Findings 2025NLP Large Language Models with Temporal Reasoning for Longitudinal Clinical Summarization and Prediction Maya Kruse, Shiyue Hu, Nicholas Derby, Yifu Wu, Samantha Stonbraker, Bingsheng Yao, Dakuo Wang, Elizabeth M Goldberg, Yanjun Gao
  32. KDD 2025Others SepsisCalc: Integrating Clinical Calculators into Early Sepsis Prediction via Dynamic Temporal Graph Construction Changchang Yin, Shihan Fu, Bingsheng Yao, Thai-Hoang Pham, Weidan Cao, Dakuo Wang, Jeffrey Caterino, Ping Zhang
  33. Preprint 2025HCI More Modality, More AI: Exploring Design Opportunities of AI-Based Multi-modal Remote Monitoring Technologies for Early Detection of Mental Health Sequelae in Youth Concussion Patients Bingsheng Yao, Menglin Zhao, Yuling Sun, Weidan Cao, Changchang Yin, Stephen Intille, Xuhai Xu, Ping Zhang, Jingzhen Yang, Dakuo Wang
  34. Preprint 2025HCI “It Felt Like I Was Left in the Dark”: Exploring Information Needs and Design Opportunities for Family Caregivers of Older Adult Patients in Critical Care Settings Shihan Fu, Bingsheng Yao, Smit Desai, Yuqi Hu, Yuling Sun, Samantha Stonbraker, Yanjun Gao, Elizabeth M Goldberg, Dakuo Wang
  35. Preprint 2025HCINLP UXAgent: A System for Simulating Usability Testing of Web Design with LLM Agents Yuxuan Lu, Bingsheng Yao, Hansu Gu, Jing Huang, Jessie Wang, Yang Li, Jiri Gesi, Qi He, Toby Jia-Jun Li, Dakuo Wang
  36. Preprint 2025NLP LLM Agent Meets Agentic AI: Can LLM Agents Simulate Customers to Evaluate Agentic-AI-based Shopping Assistants? Lu Sun, Shihan Fu, Bingsheng Yao, Yuxuan Lu, Wenbo Li, Hansu Gu, Jiri Gesi, Jing Huang, Chen Luo, Dakuo Wang
  37. Preprint 2025NLP DPRF: A Generalizable Dynamic Persona Refinement Framework for Optimizing Behavior Alignment Between Personalized LLM Role-Playing Agents and Humans Bingsheng Yao, Bo Sun, Yuanzhe Dong, Yuxuan Lu, Dakuo Wang
  38. CHI 2024HCI Rethinking Human-AI Collaboration in Complex Medical Decision Making: A Case Study in Sepsis Diagnosis Shao Zhang, Jianing Yu, Xuhai Xu, Changchang Yin, Yuxuan Lu, Bingsheng Yao, Melanie Tory, Lace M Padilla, Jeffrey Caterino, Ping Zhang, Dakuo Wang
  39. CHI 2024HCI “It's a Fair Game”, or Is It? Examining How Users Navigate Disclosure Risks and Benefits When Using LLM-Based Conversational Agents Zhiping Zhang, Michelle Jia, Hao-Ping Lee, Bingsheng Yao, Sauvik Das, Ada Lerner, Dakuo Wang, Tianshi Li
  40. CHI EA 2024HCI Human-Centered Privacy Research in the Age of Large Language Models Tianshi Li, Sauvik Das, Hao-Ping Lee, Dakuo Wang, Bingsheng Yao, Zhiping Zhang
  41. CHI EA 2024HCI Building LLM-Based AI Agents in Social Virtual Reality Hongyu Wan, Jinda Zhang, Abdulaziz Arif Suria, Bingsheng Yao, Dakuo Wang, Yvonne Coady, Mirjana Prpa
  42. CSCW 2024HCI Exploring Parent's Needs for Children-Centered AI to Support Preschoolers' Interactive Storytelling and Reading Activities Yuling Sun, Jiaju Chen, Bingsheng Yao, Jiali Liu, Dakuo Wang, Xiaojuan Ma, Yuxuan Lu, Ying Xu, Liang He
  43. CSCW 2024 workshopHCI Challenges and Opportunities of LLM-Based Synthetic Personae and Data in HCI Mirjana Prpa, Giovanni Troiano, Bingsheng Yao, Toby Jia-Jun Li, Dakuo Wang, Hansu Gu
  44. IMWUT 2024HCI Talk2Care: An LLM-Based Voice Assistant for Communication Between Healthcare Providers and Older Adults Ziqi Yang, Xuhai Xu, Bingsheng Yao, Ethan Rogers, Shao Zhang, Stephen Intille, Nawar Shara, Guodong Gordon Gao, Dakuo Wang
  45. IMWUT 2024HCINLP Mental-LLM: Leveraging Large Language Models for Mental Health Prediction via Online Text Data Xuhai Xu, Bingsheng Yao, Yuanzhe Dong, Saadia Gabriel, Hong Yu, James Hendler, Marzyeh Ghassemi, Anind K Dey, Dakuo Wang
  46. EMNLP 2024NLP StorySparkQA: Expert-Annotated QA Pairs with Real-World Knowledge for Children's Story-Based Learning Jiaju Chen, Yuxuan Lu, Shao Zhang, Bingsheng Yao, Yuanzhe Dong, Ying Xu, Yunyao Li, Qianwen Wang, Dakuo Wang, Yuling Sun
  47. NAACL Findings 2024NLP More Samples or More Prompts? Exploring Effective Few-Shot In-Context Learning for LLMs with In-Context Sampling Bingsheng Yao, Hardy Chen, Ruishi Zou, Yuxuan Lu, Jiachen Li, Shao Zhang, Yisi Sang, Sijia Liu, James Hendler, Dakuo Wang
  48. KDD 2024Others SepsisLab: Early Sepsis Prediction with Uncertainty Quantification and Active Sensing Changchang Yin, Pin-Yu Chen, Bingsheng Yao, Dakuo Wang, Jeffrey Caterino, Ping Zhang
  49. PhD dissertation 2024HCINLP Enhance Machine Reasoning via Active Learning with Human Rationales Bingsheng Yao
  50. Preprint 2024HCI Sunnie: An Anthropomorphic LLM-Based Conversational Agent for Mental Well-Being Activity Recommendation Siyi Wu, Feixue Han, Bingsheng Yao, Tianyi Xie, Xuan Zhao, Dakuo Wang
  51. Preprint 2024HCI Clinical Challenges and AI Opportunities in Decision-Making for Cancer Treatment-Induced Cardiotoxicity Siyi Wu, Weidan Cao, Shihan Fu, Bingsheng Yao, Ziqi Yang, Changchang Yin, Varun Mishra, Daniel Addison, Ping Zhang, Dakuo Wang
  52. Preprint 2024HCI Human and LLM-Based Voice Assistant Interaction: An Analytical Framework for User Verbal and Nonverbal Behaviors Szeyi Chan, Shihan Fu, Jiachen Li, Bingsheng Yao, Smit Desai, Mirjana Prpa, Dakuo Wang
  53. Preprint 2024HCI Designing and Evaluating Sampling Strategies for Multiple-Forecast Visualization (MFV) Ruishi Zou, Siyi Wu, Bingsheng Yao, Dakuo Wang, Lace Padilla
  54. ACL 2023NLP Are Human Explanations Always Helpful? Towards Objective Evaluation of Human Natural Language Explanations Bingsheng Yao, Prithviraj Sen, Lucian Popa, James Hendler, Dakuo Wang
  55. EMNLP 2023NLP ‘Don't Get Too Technical with Me’: A Discourse Structure-Based Framework for Automatic Science Journalism Ronald Cardenas, Bingsheng Yao, Dakuo Wang, Yufang Hou
  56. EMNLP Findings 2023NLP Beyond Labels: Empowering Human Annotators with Natural Language Explanations through a Novel Active-Learning Architecture Bingsheng Yao, Ishan Jindal, Lucian Popa, Yannis Katsis, Sayan Ghosh, Lihong He, Yuxuan Lu, Shashank Srivastava, Yunyao Li, James Hendler, Dakuo Wang
  57. Preprint 2023NLP Human Still Wins over LLM: An Empirical Study of Active Learning on Domain-Specific Annotation Tasks Yuxuan Lu, Bingsheng Yao, Shao Zhang, Yun Wang, Peng Zhang, Tun Lu, Toby Jia-Jun Li, Dakuo Wang
  58. ACL 2022NLP Fantastic Questions and Where to Find Them: FairytaleQA, an Authentic Dataset for Narrative Comprehension Ying Xu, Dakuo Wang, Mo Yu, Daniel Ritchie, Bingsheng Yao, Tongshuang Wu, Zheng Zhang, Toby Jia-Jun Li, et al.
  59. ACL 2022NLP It is AI's Turn to Ask Humans a Question: Question-Answer Pair Generation for Children's Story Books Bingsheng Yao, Dakuo Wang, Tongshuang Wu, Tran Hoang, Branda Sun, Toby Jia-Jun Li, Mo Yu, Ying Xu
  60. CHI 2022HCI StoryBuddy: A Human-AI Collaborative Chatbot for Parent-Child Interactive Storytelling with Flexible Parental Involvement Zheng Zhang, Ying Xu, Yanhao Wang, Bingsheng Yao, Daniel Ritchie, Tongshuang Wu, Mo Yu, Dakuo Wang, Toby Jia-Jun Li
  61. EMNLP Demo 2022NLP GEMv2: Multilingual NLG Benchmarking in a Single Line of Code Sebastian Gehrmann, Abhik Bhattacharjee, Abinaya Mahendiran, Alex Wang, Alexandros Papangelis, Aman Madaan, Angelina McMillan-Major, Anna Shvets, …, Bingsheng Yao, et al.
  62. LREC 2022NLP A Corpus for Commonsense Inference in Story Cloze Test Bingsheng Yao, Ethan Joseph, Julian Lioanag, Mei Si
  63. Preprint 2022NLP Efficient Long Sequence Encoding via Synchronization Xiangyang Mou, Mo Yu, Bingsheng Yao, Lifu Huang
  64. Preprint 2022NLP NECE: Narrative Event Chain Extraction Toolkit Guangxuan Xu, Paulina Toro Isaza, Moshi Li, Akintoye Oloko, Bingsheng Yao, Cassia Sanctos, Aminat Adebiyi, Yufang Hou, Nanyun Peng, Dakuo Wang
  65. TACL 2021NLP Narrative Question Answering with Cutting-Edge Open-Domain QA Techniques: A Comprehensive Study Xiangyang Mou, Chenghao Yang, Mo Yu, Bingsheng Yao, Xiaoxiao Guo, Saloni Potdar, Hui Su
  66. IUI 2020HCI Trust in AutoML: Exploring Information Needs for Establishing Trust in Automated Machine Learning Systems Jaimie Drozdal, Justin Weisz, Dakuo Wang, Gaurav Dass, Bingsheng Yao, Changruo Zhao, Michael Muller, Lin Ju, Hui Su
  67. NUSE @ ACL 2020NLP Frustratingly Hard Evidence Retrieval for QA Over Books Xiangyang Mou, Mo Yu, Bingsheng Yao, Chenghao Yang, Xiaoxiao Guo, Saloni Potdar, Hui Su